How can we Help

Frequently Asked Questions

  • Is there a minimum quantity required for custom apparel?

    Gear Republic offers a number of garment choices that do not require a minimum order quantity. We utilize the most modern Digital Printing equipment in the industry to produce lower quality requests.

    All screen print and embroidery orders require a minimum of 12 items due to setup time of the equipment.

  • How long will my order take to arrive?

    The average order typically ships in no more than 5 business days after the order is placed unless there is an unforeseen issue with inventory which we will communicate to you within 2 business days of the order being placed.

    Shipping times vary between 5-10 business days depending on where you live. Nationally, all eCommerce vendors are seeing slower ship times from USPS due to Covid-19 and their budget issues.

    Need something special before a certain date? Don’t hesitate to contact us, we will do our best to get you geared up!

  • How do I make changes after my order has been placed?

    The team at Gear Republic moves very fast, so we can't guarantee that changes can be made after you've submitted your order. Best thing to do is double check your order before you place it. We realize mistakes do happen, if you do happen to make an error on your order, feel free to contact us and we'll see what we can do

  • How do you price your products?

    The price of your custom gear order is calculated by garment choice, quantity of items being ordered, sizes and decoration methods and number of decorated locations.

    We have worked hard to provide product selections for each type of product that give you the choice of at least 2-3 options that vary in price.

    In general, the higher the quantity of items you order, the less you will pay with Gear Republic. There are exceptions depending on the design or if larger sizes (XXL, XXXL, etc..) are being ordered.

  • Can you help me with my design?

    Gear Republic offers the highest quality design template library in the world. With over 4000+ options to choose from, we can help you zone in on the design you want, just contact us if you need some help!


    If you have your own images you would like to upload but need some adjusting, feel free to include notes in the Design Notes section when sending in your order.

    For complex photos and designs, we recommend Digital Printing for the best results.

  • Will my design be aligned?

    Digital printing is very exact, we encourage you to double check your order as the state of the art equipment we use will reproduce items exactly how you have designed them.

    With that said, we review every order before we decorate the products. We check for the most common design errors (alignment, misspellings, etc.) and will contact you if we see a potential issue.

  • What is your return policy?

    We have a 100% guarantee on print quality, garment quantities, garment damage, and correct sizes. If any of these issues occur, we will 100% make sure we fix the issue.

    While we do stick to brands that are known to run true to size, sometimes stuff just doesn't fit. We typically do not offer returns for sizing issues, but, every situation is different, so just contact us and we will see what we can do.

  • How does sizing work?

    At Gear Republic we do try stick to brands that run true to size. Even so, sizing can vary depending on the particular brand and style. Every product includes a detailed sizing chart to help you make the best decision for your gear. If you still have any questions, feel free to contact us or check out our Products & Sizing page for more details.

  • Where do you ship to?

    We ship anywhere in the US and Canada. See Shipping and Delivery for more info

  • Can I pay with a check or purchase order?

    We only accept payment via credit card at this time for orders placed directly through gearrepublic.com

  • Do you have limitations on printing Trademarked materials?

    There are some designs that customers upload that we will ask for proof that you have permission to use the image(s). If we have any concerns, the Gear Republic team will contact you to discuss. You can check out our Terms of Use for more details on user-provided artwork and images.

    Can you print our names and/or numbers on our garments?

    Sure! You can customize each item within an order with different names and or numbers.

  • What if I need a size or color now listed on Gear Republic?

    If you don't see what you need, it doesn't always mean we can't get it. Contact Us if you don't see what you are looking for, we will do our best to help!

  • How Do I Get Started?

    To get started, first decide what type of garment you want to customize. You can use the filters on the product page to help narrow things down. Select the item and color then start to design your gear.

    You can upload your own image or select one of our thousands of print ready templates to customize for your group. You can even create your own custom design using our extensive Clip Art and Font libraries. The possibilities are endless!

    When you are done with your design, save the design if you have an account you can login or create an account at this time. You will then be asked to pick your sizes and quantities. That's it, you can check out from there!

Terms of Service

  • Terms of Use

    Thank you for shopping on Gear Republic.com. Before you use the Gear Republic.com web site, please read the terms and conditions that govern your use of the site. By using and shopping on the Gear Republic.com web site, you agree to follow and be bound by these terms.

     

    Gear Republic.com reserves the right to change the terms and conditions that govern your use of the site, as we deem necessary. By using the site following these changes you agree to follow the rules and regulations set forth by the changes. Gear Republic.com may add to, delete, change or move any portion of the site including but not limited to content, and equipment or software needed to access Gear Republic.com. Any changes or modifications to the site are effective immediately upon notice thereof. You, the user, shall be notified of such changes either through an email update or through a notice published on the site. Any use of the site by you after such notice shall be interpreted as acceptance by you of such changes or modifications.

  • User Provided Artwork and Images

    You represent and warrant to Gear Republic.com that you have right to use, copy and distribute each copyright, trademark, service mark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illusion of any person or any other intellectual property in the way it is to be printed on or otherwise applied to the products ordered by you from Gear Republic.com. You warrant that in obtaining the material and submitting it to Gear Republic.com for reproduction, you have not violated the property rights of any third party. You agree to indemnify and hold Gear Republic.com and its owners, officers, employees and agents harmless from and against any suit, demand, claim, loss, liability, damage or expense made against Gear Republic.com by reason of breach of this warranty, and you agree to pay any judgment or settlement offer resulting from any suit, demand, or claim and to pay any attorney's fees incurred by Gear Republic.com in defending against any such suit, demand or claim.

     

    The burden of determining that any material is not protected by trademark, service mark, copyright or other proprietary right rests with you. You are solely responsible for obtaining proper permissions and licenses, except as may be permitted by copyright law, from third parties whose rights may be violated or infringed by the use of any material protected by trademark, service mark, copyright or other proprietary right. A customer may not use any logo or other graphic material in a manner in which may infringe on copyright, trademark, service mark or other proprietary mark. A customer also may not use any logo or trademark in a vulgar, libelous, disparaging or otherwise unlawful manner. We assume no responsibility for damages or any wrong doing that the customer may cause using a logo, trademark or copyrighted items. You agree to indemnify and hold Gear Republic.com harmless from and against any suit, demand, claim, loss, liability, damage or expense made against or incurred by Gear Republic.com by reason of the unauthorized, improper, or illegal use of any logo or trademark or copyright that is printed on or otherwise applied to promotional merchandise ordered or purchased by the customer through Gear Republic.com.

  • Clip Art

    All clip art images are the property of Gear Republic.com or licensed from 3rd party vendors unless otherwise stated. Designs created from the clip art provided are in no way the exclusive property of users or customers who assemble such designs.

  • Accuracy of Colors

    GearRepublic.com has displayed as accurately as possible the colors and graphics of the products that appear on the site. However, we cannot guarantee that your monitor's display of any color and or graphic will be accurate. The colors shown on the site are for reference only. The colors you see will depend on your monitor and may be slightly different from the actual colors of the products. We will have no liability whether for damages, return of merchandise for credit or otherwise, as a result of any variances between the appearance of colors and or graphics displayed on your monitor and on any finished product purchased by you from GearRepublic.com.


  • Privacy

    As a user of GearRepublic.com, you acknowledge that you may provide to GearRepublic.com information regarding yourself including your name, address, and email address. We are committed to protecting your privacy and any information that we collect about you will not be used outside our company without your notification and permission. We do not buy, sell, rent, lease, hock, barter, donate, or share email addresses and other personal information in any way.

  • Security

    GearRepublic.com utilizes Secure Sockets Layer (SSL) technology with 128 bit encryption to protect the security of your personal information during transmission. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You are also responsible for making sure your browser supports SSL transactions. You must be over 18 years of age to purchase products on GearRepublic.com. If you are under 18 you must have the permission and accompaniment of an adult.

  • Legal Compliance

    You shall use GearRepublic.com for lawful purposes only. You shall not transmit through GearRepublic.com any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law. We reserve the right, in our sole discretion, to refuse to produce goods and/or to terminate your access to GearRepublic.com for any breach of this provision or any other provision of this Agreement.


  • Warranty and Disclaimer of Liability

    YOU ACKNOWLEDGE THAT USE OF THE OUR SITE IS AT YOUR SOLE RISK. THE SITE IS NOT WARRANTED TO BE ERROR FREE OR UNINTERRUPTED, AND THERE IS NO WARRANTY AS TO THE RESULTS OBTAINED THROUGH USE OF THE SITE. THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE SITE, AND THAT GEARREPUBLC.COM SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SITE.

     

    Our liability to you, if any, shall not exceed the total of the invoice for services and products provided on the transaction in dispute. We shall not be liable for indirect, incidental, consequential, reliance or special damages for harm to business, lost profits, lost savings or lost revenues, whether or not we have been advised of the possibility of such damages. We shall not be liable for any damage that you may suffer arising out of use, or inability to use, the services or products provided hereunder unless such damage is a caused intentional act of GearRepublic.com. We shall not be liable for unauthorized access by third parties to your transmission facilities, premises or equipment or for unauthorized access to or alteration, theft, loss or destruction of users network, systems, applications, data files, programs, procedures, or information through accident, fraudulent means or devices, or any other method. These limitations of liability shall apply regardless of the form of action, whether in contract, warranty, strict liability or tort, and shall survive failure of an exclusive remedy. The provisions of this paragraph will survive any sale completed with you and any change or elimination of this Agreement and/or the Site.

     

    The Site is created and controlled under the legal trade name of GearRepublic in the State of New York. The laws of the State of New York will govern all terms, conditions and disclaimers on the site, including this agreement, without giving effect to any principles of conflicts of laws.

Privacy Policy

  • Our Commitment To Privacy

    Your privacy is very important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. 

  • Information That We Collect

    GearRepublic collects information to provide the goods and services you request and to improve your online shopping experience. The information that we collect is generally the information that you share with us to create an online account or to process your order. This may include your name, email address, telephone number, billing and shipping addresses and payment information.

     

    This may also include information you provide us through technology, such as through a cookie placed on your computer when you visit our website. This includes information such as your Internet Protocol (IP) address, the type of device you use, your device operating system and browser type, a unique device identifier, the address of referring websites, the path you take through our website, and other information about your session on our website.

     

    Other identifying information you may provide to us includes photos and images that you upload to GearRepublic.com when creating designs; and tags, posts, comments, reviews, shared images or photos that you provide to GearRepublic.com or that you post on social media platforms promoting GearRepublic products or services.


  • How We Use Your Information

    Order Processing: The information you provide about yourself when placing an order is used only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Any images, photos, logos, quotes or other uploaded material are used only to produce or process your order.

     

    Communication: We use return email addresses to answer the email we receive, and phone numbers provided to reconcile questions regarding your order.

     

    Marketing and Promotions: We may use your information to provide GearRepublic promotions, discounts and other updates through email, third party advertising firms and through GearRepublic.com.


  • With Whom Your Information Is Shared

    Contractors, Vendors and Service Providers: Your information is only shared to the extent necessary to process your order. This may include providing your information to contractors, vendors and service providers that provide services on GearRepublic’s behalf including shipping vendors and payment processors. We require our service providers to keep your personal information private and secure. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf.

     

    Legal Requirements and Protection of Third Party Rights: We may share your personal information in other circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of others. This may include identifying and addressing fraud, enforcing trademark and copyright laws, or responding to an investigative body in the case of a breach of an agreement or violation of law.

     

    Business reorganization, transfer, & subsidiaries: We may share your information with current or future subsidiaries or division of GearRepublic, Inc. If at any time GearRepublic is merged, sold or otherwise reorganized or restructured, your information may be shared with the successor business.

  • Cookies & Similar Technologies

    Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. GearRepublic uses cookies for storing your preferences and settings, storing information about your session on our website and for allowing you to stay signed in to your account. Because of this, you must set your browser to accept cookies if it does not already.

     

    We do not store any personal or secure information in the cookie. Controls in your internet browser can be used to limit how the websites you visit are able to use cookies and you can withdraw consent by deleting or blocking cookies.

  • How We Protect Your Information

    We are committed to protecting the information we collect and we have implemented appropriate security procedures to help protect the personal information you provide to us.

     

    Examples of security measures we use to protect your personal information are:

    Passwords: A password is required to access your GearRepublic.com online account to protect your account information. Please keep this password confidential.

     

    Encryption technology: GearRepublic uses Secure Sockets Layer (SSL) encryption to protect personal information when transmitting between your system and ours across the Internet. The presence of SSL encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use SSL.

     

    Tokenization: Credit card numbers never pass through or are stored on GearRepublic servers. For payment card information we use secured networks and tokenization to protect cardholder data and information through the Shopify gateway which ensures we are Payment Card Industry Data Security Standard (PCI DSS) compliant.

  • Visiting GearRepublic.com from Outside the United States

    The GearRepublic.com website is operated and maintained in the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our website you agree and consent to the transfer and storage of your information as outlined in this policy.

     

    Your rights under the General Data Protection Regulation (GDPR)

     

    If you are visiting our website from the EEA or an EU country you have the following rights under the GDPR. Some of these rights are complex and not all of the details have been included in our summaries. Please read the laws and guidance from the regulatory authorities about General Data Protection Regulation (GDPR) (EU) 2016/679 for a full explanation of these rights:

     

    Right to Access: You have the right to confirm whether we have collected your personal information and, if we have, you have the right access your personal information and receive a copy of that information.
    Right to Rectification: You have the right to have any inaccurate data about you completed, corrected or updated if the information we have is incomplete, incorrect or out of date.
    Right to Erasure: In some cases you have the right have your personal data erased without delay.Right to Restrict Processing: In some cases you have the right to restrict the processing of your data.
    Right to Object to Processing: In some cases you have the right to object to our processing of your personal data.
    Right to Data Portability: You have the right to receive your personal data from us in a structured, commonly used format that can be used to transfer your information to another party.
    Right to Withdraw Consent: In instances where the legal basis for our storage or processing of your personal information is consent, you have the right to withdraw that consent at any time you see fit.If you have questions about or need further information concerning the way in which we collect and use your personal information, please contact us at helo@gearrepbublic.com. If we are not able to resolve your inquiry you have the right to submit a complaint with your local data protection authority.

  • How To Contact Us

    Should you have other questions or concerns about these privacy policies, please call us at 1-888-279-6485 or email us. Please check our privacy policy periodically for changes.

Shipping and Delivery

  • Shipping and Delivery Times

    Gear Republic is committed to providing industry leading turnaround times for our customers. To get an idea of when your custom apparel will arrive, check out the estimated production and shipping time frames below. Have an absolute delivery deadline? Contact Us to talk about the details.

    Gear Republic is committed to providing industry leading turnaround times for our customers. To get an idea of when your custom apparel will arrive, check out the estimated production and shipping time frames below. Have an absolute delivery deadline? Contact Us to talk about the details.

    Digitally Printed Apparel Shipping to the Continental USA

    Delivery Type Cost Est. Production Time Time In Transit
    Standard Delivery Free! 3-5 business days 5-10 business days

    Screen Printed & Embroidered Apparel Shipping to the Continental USA

    Delivery Type Cost Est. Production Time Time In Transit
    Standard Delivery Free! 7-10 business days 1-5 business days

Return Policy

  • Money Back Guarantee

    We want you to love your Gear so we offer pay attention to the details to make sure every order is awesome.  But as they say..stuff sometimes happens… so if your custom apparel is misprinted, flawed, or damaged in any way, we will offer you a reprint or a full refund with no hassles. Just give us a call xxx-xxx-xxxx or email us within 30 days of receiving your order and we will make things right.

     

Minimum Order Quantity

  • Custom Gear With No Minimum Order Size

    Just need a few Tee’s for a guy’s trip? Just looking to get a custom Hoodie for yourself or as a gift for you mom? It can be hard to find printers that offer just one or a few custom printed items without charging you a ton of money.

     

    Never fear, Gear Republic is here!  Gear Republic was built from the ground up with the capability to offer anywhere from a single garment to thousands of garments. 

     

    Gear Republic utilizes the most modern Digital printing methods in the world. We can take almost any design straight from the computer and place it on your garment. This allows us to efficiently and effectively print any quantity of garment you need for your group! 

     

    For a more detailed look at digital printing, check out our Custom Printing Processes and see more about how we take your design straight from the computer to the shirt. If you’re not sure which printing method is right for your order, you can Compare Decoration Methods to see the difference

  • Custom Screen Printing


    Want to save some money and have 12 or more items to print? When you order custom apparel for your event, team, organization, business, or any other group, screen printing can help you knock the price down.  

     

    Unlike digital printing, which has no minimum, custom screen printing requires a 12 piece minimum per design. Screen printing takes us longer to setup, but, once the job gets started, we can produce the items faster and with lower ink costs. We pass these savings through to you to help you save some money!

Website Security

  • Website Security

    GearRepublic.com uses Secure Sockets Layer (SSL) technology to safely protect the security of your personal information during transmission. All payment information you submit to us is processed immediately by Shopify.com , a leading provider in e-commerce security solutions. We do not store or retain your credit card information on our server or databases.

     

    If you use this site, you are responsible for maintaining the confidentiality of any account passwords and for restricting access to your computer. You are also responsible for making sure your browser is compatible with 128-bit SSL.

    You must be over 18 years of age to purchase products on GearRepublic.com. If you are under 18 you must have the permission and accompaniment of an adult.

Design Studio

  • HOW TO ENTER THE LAB

    To enter the lab, navigate to the collection page look through to see the products you have, and furthermore select the Filters to discover the product you need, when you select the product you will see the start design button click on this button This is Step 1 to open a Design Studio.

  • UPDATING THE FONT

    To create your own design you can navigate to the Create your design area and begin decorating your product by choosing from the option Add Text, in this section you can add text & select whatever font you want to use to your product with the built-in Text Function.

  • ADDING IMAGES

    You can decorate your product by adding a custom image, select whether to show in its original colors or add some extra color, select from inbuild features to show with a white background or not, you can also copy & paste the decorated image and save your design.

    The next screen will show your current product all available sizes you can add quantities to the sizes to get the price summary for your decorated product and quantities. This is a way to see a quoted price immediately after decoration. After editing the quantities, click on Add to Cart if you wish to purchase the product 

    Note: If you have designed the product for both the front and back then an additional price of $5 will be charged for each quantity.

  • CHANGING THE COLOR SCHEME

    You can change the color scheme for your selected clip art or selected designed templates or your custom uploaded images. 

  • USING LICENSED ARTWORK

    Your uploaded artwork is safe, secure, and remains your property.By uploading your artwork you agree to our image upload terms and acknowledge that you have full legal rights to use the images you upload.

  • CHANGING CLOTH COLOR

     If you want to change the product color, then you can make color selections from available colors located at the bottom of the design studio

  • REPLACING IMAGES

    You can replace images for your decorated product by adding a new image and replace it in your selected print region

  • ADJUSTING TEMPLATE DESIGNS

    To adjust the template design navigate to the template page and scroll through to see the all the available templates and select the design you want to check by click on deign now button default product will show your selected design


  • CHANGE PRODUCT FROM THE DESIGN STUDIO

    On the off chance that you need to change to another product you can tap on change product it will explores you to the collection page from where you can choose product which you need to decorate and begin decoration using design studio.

    The Designer experience is now complete! Continue Shopping for more decorated products.

  • VIEW YOUR CART

    You can view your designed or decorated product in cart page if you have designed only front or back it will show an only single image with side name at the top of the image and if you have designed both front & back it shows both designed images with their side name at the top of the product image.